Shipping Policy

How does the delivery process work?

  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach you’re provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?
We package our products in boxes. Each individual product is packaged in bubble wrap or strong envelopes while fragile items like bottles are safely secured with additional bubble wrap. We pride ourselves on the quality of our packaging.

What is the range of locations to which Glamcart ships their products?
Glamcart ships throughout United Arab Emirates. (Even remote Areas!)

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our facility.
  • Orders will not be shipped to P.O. boxes, AFO/FPO addresses or to any address outside the United Arab Emirates.
  • Glamcart will process your orders Saturday through Thursday excluding Friday and public holidays.

Following are some our trusted courier partners:
EmEx- www.emstarcourier.com
Wing- www.wing.ae

What is the estimated delivery time?

    • We usually dispatch most orders within 1-4 business days (excluding Fridays and public holidays)
    • Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
    • While we are trying our best to avoid this situation, these products might delay your order.
    • If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
    • Glamcart will process your orders Saturday through Thursday excluding Friday and public holidays.
    • If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.
    • Orders are delivered Saturday through Thursday, excluding Friday and holidays. Glamcart cannot be held responsible for unanticipated delivery delays beyond Glamcart’s control. We recommend reviewing your order details on the order review page before submitting your order, or in the order confirmation email that is sent to you shortly after your order is placed.

My order will be shipped in multiple shipments? What does this mean?
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations.
Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.

Are there any shipping charges applicable on my order?

      • Shipping charges throughout UAE (including remote Areas) – A flat AED 21 charge is applied to all orders below AED 250, while there is free shipping for all orders above AED 250.
      • Glamcart will process your orders Saturday through Thursday excluding Friday and public holidays.
      • If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.
      • Orders are delivered Saturday through Thursday, excluding Friday and public holidays. Glamcart cannot be held responsible for unanticipated delivery delays beyond Glamcart’s control. We recommend reviewing your order details on the order review page before submitting your order, or in the order confirmation email that is sent to you shortly after your order is placed.